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Get In Touch
Whether you have a question about your order, need help choosing the right size, or want to find out more about Fitrah, email us at help@fitrah.co.uk or alternatively fill in the form below and we will get back to you ASAP.
Frequently Asked Questions
How do I choose the right size of my thobe?
How can I become a wholesale partner?
We welcome partnerships with boutiques, online retailers, and distributors who align with our values of modesty, quality, and ethical production. As a Fitrah wholesaler, you’ll gain access to exclusive wholesale pricing, early releases, low minimum order quantities, and more.
To learn more and apply, visit our Wholesale page.
What are your shipping options?
Getting your order to you is important to us!
Here’s a quick look at our shipping options:
UK Orders: Enjoy free shipping on all orders within the UK. (Within 3 business days.)
International Orders: We offer a flat rate of £10 for all international orders, or get free international shipping when you spend over £100. (Within 10 business days)
What is your returns policy?
We want you to be happy with your purchase!
Here’s a quick guide to our returns:
Unused items: You can return unused items with all original tags attached within 14 days of purchase. Please note that the buyer is responsible for return shipping costs.
Fault items: If you receive a faulty item, you can return it free of charge within 30 days of purchase. Please contact us when requesting returns.
Do you plan to sell other types of men's thobes?
Yes, in the very near future we will be adding new collections, to ensure you don’t miss out on any new information, subscribe to our newsletters.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, Discover), AliPay, Apple Pay, Google Pay, WeChat, PayPal and Cash On Delivery (within a 10 mile radius)
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